Frequently Asked Questions
Answers to the most common questions from Bay Area homeowners and businesses.
Common Questions
Everything You Need to Know
What areas do you serve?
We serve the entire San Francisco Bay Area including San Francisco, Marin County, Daly City, Oakland, San Mateo County, Alameda County, Santa Clara County, and Contra Costa County.
Do you offer 24/7 emergency plumbing?
Yes! Regular hours are Monday–Friday 9AM–5PM, but our emergency line at (415) 406-3511 is available 24/7.
Are you licensed and insured?
Yes. California Contractor License #1114153. Fully licensed, bonded, and insured.
How much do you charge?
We provide upfront pricing before starting any work — no hidden fees. Call (415) 406-3511 or request a free quote.
What plumbing services do you offer?
We offer water heater installation/repair, drain cleaning, sewer services, emergency plumbing, toilet repair, leak repair, garbage disposal installation, fixture installation, repiping, gas line services, and plumbing for new construction and remodeling. If it involves plumbing, we can handle it.
Do you work on commercial properties?
Yes — restaurants, offices, retail, multi-unit buildings, property management companies, and HOAs. We handle everything from grease trap cleaning to full tenant improvement plumbing.
What water heater brands do you install?
We’re factory-certified on Rheem, Navien, and AO Smith. We also service Rinnai, Bradford White, and most major brands — both tank and tankless systems.
How quickly can you get here?
For emergencies, we respond as fast as possible — often within the hour in San Francisco. For non-emergency service, we typically offer same-day or next-day appointments.
Still Have Questions?
Call us or send a message — we respond quickly.